Updating firmware will fix bugs and make the operating process easier to control
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1. How to view Firmware version.
- Remote control: Press [System] > look at version: BM5000.1.1.X
- Touch monitor: Home > Tools > Version > check for BM5000.1.1.X
- **By 03/19/2021, the latest version is BM5000.1.1.6
- If your firmware is under this version, please update accordingly.
2. Prepare USB drive for update
- a. Download firmware version (section 4)
- b. Format USB drive (FAT 32 or ExFAT) – empty USB drive
- c. Copy firmware into USB drive
- **Only 1 firmware file is allowed in 1 USB.
- **If you need to update more than 1 firmware. (For each firmware update: repeat step 2a – 2c, and Section 3)
3. How to update
- Remote:
- Press [System] > PW: 888888 > choose “Update” > Local Update
- Choose [Confirm] and follow on screen instruction
- Depending on the size of updating, some firmware versions take longer to process. We ussually put a note of what to expect next to the firmware version when the process requires longer time to complete. So please read the note carefully (on Section 4 – Firmware version)
- Do not disconnect power (Important)
- Machine will automatically restart.
- Verify firmware
- Press [System] > check the firmware version: BM5000.1.1.X
4. Firmware version
Please update firmware in the order (for the best performance)
Click on version to download:
| Firmware (in order) | Instruction |
| 1.1.3 | |
| Version 1.1.3_1 | –> please unzip > only copy BM5000.apk into USB drive |
| Version 1.1.3_3 | –> please unzip > only copy BM5000.apk into USB drive |
| Version 1.1.3_4 | update on 12/2020 –> please unzip > only copy BM5000.apk into USB drive |
| Version 1.1.4 | update on 01/2021 – only suggesting to customer using Amplifier & Speakers. (customer using TV only please do not update yet) –> Do not unzip – copy the zip file into USB drive and follow Section 3 – This is large update, so it will take longer (5-7 mins). *During the process, it is normal to see TV screen turn black. – Only Touch Monitor will show Android logos and update process. *Do not disconnect power –> or it may corrupt the update – When there is blue screen + some background music, wait until the music stops. Press [Power] to turn off and restart BM-5000 – OR system will automatically restart after update –> System should update successfully. Check firmware version after it restarts. Firmware 1.1.4 FAQ: see Section A –> English – 中文 |
| Version 1.1.5 | update on 02/12/2021 – –> please unzip > only copy BM5000.apk and the txt file into USB drive – Load and read Cloud list successfully – If Cloud song stays at 0%, please wait for Cloud list to sync with local list (30-45 minutes). – Users live near Los Angeles Area can bring your system to our office for Free firmware update. – Users live in other Area can follow Section 3 above to update. Firmware 1.1.5 FAQ: see Section B –> English – 中文 |
| Version 1.1.6 | update on 03/19/2021 – –> please unzip > only copy BM5000.apk into USB drive – Show Cloud list syncing status. After update: – After WIFI is connected, please let BM-5000 runs for 30-45 minutes (to read and sync Cloud list with local song list). –> only need to do it once – Do not disconnect power and internet connection. *Version BM5000.1.1.6_N = Cloud list is syncing, please wait *Version BM5000.1.1.6 = Cloud list completed syncing. You can start to download songs. – Remote control: Press [System] – Touch Monitor: Home > [Tools] > [Version] *Touch Monitor: Home > Tap any Cloud song to download > [Cloud Download] ： > Sync completed: see downloaded song process > If not completed: Song is remain at 0%, please wait for Cloud list to sync (est. 30 minutes) > notice there is sync update process When BM-5000 is turned on: – Please wait 5 minutes for internet connection and any Cloud list update. Thanks. Firmware 1.1.6 FAQ: see Section C –> English – 中文 |
| Version 1.1.7 | update on 06/08/2021 – –> please unzip > only copy BM5000.apk and the txt file into USB drive – Show Cloud list syncing status. After update: – After WIFI is connected, please let BM-5000 runs for 30-60 minutes (to read and sync Cloud list with local song list). –> only need to do it once – Do not disconnect power and internet connection. *Version BM5000.1.1.7 = Cloud list is syncing, please wait *Version BM5000.1.1.7 = Cloud list completed syncing. You can start to download songs. – Remote control: Press [System] – Touch Monitor: Home > [Tools] > [Version] *Touch Monitor: Home > Tap any Cloud song to download > [Cloud Download] ： > Sync completed: see downloaded song process > If not completed: Song is remain at 0%, please wait for Cloud list to sync (est. 30 minutes) > notice there is sync update process When BM-5000 is turned on: – Please wait 5 minutes for internet connection and any Cloud list update. Thanks. Firmware 1.1.7 FAQ: see Section C –> English – 中文 |
| Version 1.2.1 | update on 08/11/2021 –> please download > copy the zip file into drive. Don’t unzip and change the file name. |
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