1. Web App Connection:
- Please check here for requirement and connection
- Cloud activation: see instruction here
- Firmware update: English – 中文
- For BM-5000 purchased before 2/12/21 or has firmware before BM5000.1.1.5:
2. How to Search and Download Cloud songs
- You can search song by Singer/ Language/ Song name
- Simply input your search keyword on the search bar
- Cloud song: if there is Cloud icon next to the song name
- Tap [Download] next to song name to download
- If the song is completely downloaded, it will not have Cloud icon next to its name
- To [Play] – tap on Play icon next to song name
English Chinese Vietnamese Meaning
- [ Play ] = [ 點播 ] = [Play ] = Request song to be in queue list
- [Priority ] = [插播] = [Ưu Tiên] = Request song to play next
- [ Download] = [下載] = [Download] = Tap to download Cloud songs
| Search English Songs | Input: |
| Full song name – best – (1st letter Cap) | – My Heart Will Go On |
| Partial song name – ̣(1st letter Cap) | – My Heart |
| Quick search – All CAPS – (1st letter only) | – MHWGO |
| Do not input: – Quick search – lower case – Quick search – Up & lower case – Full search – all lower case | – mhwgo – Mhwgo – my heart will go on |
| Search Chinese Songs | Input: |
| Full song name / Partial – Traditional – Simplified | – 說散就散 – 说散就散 |
| Quick search (Pinyin) – ALL CAPS – (1st letter only) | – SSJS |
| Do not input: – Quick search – lower case – Quick search – Up & lower case – Full Pinyin | – ssjs – Ssjs – Shou San Jiu San |
| Search Vietnamese Songs | Input: |
| Full song name –-> Best way to search – (1st letter Cap) | – Căn Nhà Màu Tím |
| Partial name – (1st letter Cap) | – Căn Nhà |
| Quick search – All lower case – (1st letter only) | – cnmt |
| Do not input: – Quick search – All caps – Quick search – Up & lower case – Full song name – all lowercase – Full song name – Up & lowercase | – CNMT – Cnmt – căn nhà màu tím – Căn nhà màu tím |
3. More Questions about Cloud Download
Using Touch Monitor: – English
Free Cloud Download FAQ: – English – 中文
Best Media Support 