BM-4000 Support

BM-4000 Connect to iPhone/iPad

How to setup App

Method 1 Setup via Wifi Mode
a. Setup
b. Connect via:   – QR code 
c. Connect via:   – search room
d. Sync app & Language interface

Method 2 Setup via Router Mode
a. Mode 1 – via Built in Wifi
b. Mode 2 – via Hotspot
c. Synch app  &  Language interface

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Method 1: setup with WIFI Mode

Required: – WIFI Router
– iPad /iPhone / Android Tablet (compatible)
*for better signal and wider range, remember to install the included antenna.

Step 1 – Download APP
– Visit our website: http://www.bestmediausa.com > select “Service” > Download APP

*For iOS: APP store > Search: “BestMedia” > select “iPhone only” > Best Media > Install

*iPhone & iPad is the same app

*Make sure your BM-4000 and your iPad/Android are connected to the same WIFI Router in order to connect successfully.

Step 2 – Connect BM-4000 to your Wifi Router
1. Press “System” > Password: 888888> “Basic Setting” > “Wifi Set -> “Wlan Card” (Pg 5/5)
– Use L/R to select Wlan Card – Use “Up/Down” to choose selection
*Viet Interface: Hệ Thống Cơ Bản > Wifi Set > Wifi Mode


2. Press “Enter” and select your Wifi Network > Enter Wifi Password
– Use L/R to select ## on keyboard, select”连线” (next to letter “m”)
– If you can’t find your network, “Return” to go back and re-enter the page.


3. It will connect to the network and KOD will assign an IP address, press “Return” to back to WIFI page.
4. Press “Return” to go back to singing page, it will automatically saved.

Ways to connect:

Step 3 – connect via QR code
1. Open APP “Best Media,” tap on “Disconnect” (!) icon on the top left corner


2. It will ask you to scan the QR code.
– By Remote: press “Menu” on Remote, there is a QR code on TV, scan that QR code to connect.
– by Touch Monitor: tap on the “phone” icon (lower right corner), scan bar code

By Remote: see the Bar Code on the left (next to menu)

By Touch Monitor: scan the Bar Code on Step 2 (yellow box)


3. It will shows: “connecting” -> “connected” (check mark) – > successfully connected
4. Sync Song List: Tap on “Me” icon (lower right) > “Setting” > “Download” > tap on ” Download” -> to sync song list with machine. (Put the device close to BM-4000 to get better signal. After sync, you can move far away).
5. After completed syncing, song list will be updated and you can search for songs now.
6. Done

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Step 4 – connect via Search Room
If you cannot connect via QR code, you can try this method after step 1-2 is completed.
– Open app > tap on “Disconnected” on the top left corner > enter camera screen > tap on “Search” icon (top right corner) to start searching available room > machine searches room > tap on “Connect” icon when the room# is showed up with the IP address.

   

If this method is still not working, try method 2 below.

Step 5 – synch song list with APP
– Tap on “Me” icon (lower right) > “Setting” > “Download” > tap on ” Download” -> to synch song list with machine.
– After completed syncing, song list will be updated and you can search for songs now.

– To check if your IP is being assigned on Touch Monitor: Service > IP

Note: make sure Client Connected is being connected to your home WIFI. If no connection found meaning your machine isn’t connect to a network yet.

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Method 2: setup with Router Mode A – Built in Wifi

*Note: When using this method, you can only use the APP, but cannot browse online.
*This method doesn’t required WIFI connection. Built-in Wifi will send out signal. However, signal will be limited to a small range, so it required you to stay closer to the machine in order to connect the app.

Step 1 – Download APP – follow Method 1 (step 1)

Step 2 – Change system
1. Press “System” > “Basic Setting” > “Wifi Set” (pg 5/5) > Use L/R to choose “Router”
– Use L/R to select “Router”, Up/Down to select selection
*Viet Interface: “Wifi Set > Router Mode”
2. Press “Return” to activate Router mode > go back to Wifi page (pg 5/5)
3. Navigate to IP > Press “C” to delete IP address (ex: 192.168.1.100)
4. Press “Return” again to save setting > “Basic Setting” > Wifi page
5. Router will give the machine a new IP (different than the beginning)
Ex:  old IP: 192.168.1.100     ->       New IP: 192.168.1.220
6. Press “Return” to singing page, setting will be saved

Step 3 – connect with APP
1. Open smartphone /tablet setting > Wifi > tap on “BM-4000_XXXX”
2. If BM-4000_XXXX asks for password, enter “87654321” and tap “Join”
3. Open “Best Media” app, connect via Search Room method (step 4 of method 1)
+ connect via Search Room:
– Open app > tap on “Disconnected” on the top left corner > enter camera screen > tap on “Search” icon (top right corner) to start searching available room > machine searches room > tap on “Connect” icon when the room# is showed up with the IP address.
+ Sync song list
– Tap on “Me” icon (lower right) > “Setting” > “Download” > tap on “Download” -> to sync song list with machine. (Put the device close to BM-4000 to get better signal. After sync, you can move far away).

*Change BM-4000_XXXX password
1. Basic Setting > highlight “Wifi Set -> Router” > press “Enter”
2. Use L/R to choose Password: [OFF] / [87654321]
3. Select [87654321]: use “C” to delete number, enter new password
4. Press “Return” to save setting

*If you do not see “BM-4000_XXXX”, try below methods:
1. Scan QR code method to connect (step 3 of method 1)
2. Search room method (step 4 of method 1)
3. Connect a CAT5 (internet cable) from BM-4000 (LAN) to WIFI router.* (Method 3)
4. Restart machine and connect via QR code or Room search again.

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Method 3: setup with Router Mode B – Hotspot

*Note: This method allows you to go online and using the App
*Make sure your BM-4000 and your iPad/Android are connected to the same WIFI Router*

Required: – WIFI Router – Internet cable CAT5*
– iPad /iPhone / Android Tablet (compatible)

Step 1 – Connect CAT5 cable from BM-4000 (LAN) to Wifi Router (like picture)

Step 2 – Change system
1. Press “System” > “Basic Setting” > “Wifi Set” (pg 5/5) > Use L/R to choose “Router”
– Use L/R to select “Router”, Up/Down to select selection
*Viet Interface: “Wifi Set > Router Mode”
2. Press “Return” to activate Router mode > go back to Wifi page (pg 5/5)
3. Navigate to IP > Press “C” to delete IP address (ex: 192.168.1.100)
4. Press “Return” again to save setting > “Basic Setting” > Wifi page
5. Router will give the machine a new IP (different than the beginning)
Ex:  old IP: 192.168.1.100     ->       New IP: 192.168.1.220
6. Press “Return” to singing page, setting will be saved

Step 3A – connect with APP – simple
1. Open smartphone /tablet setting > Wifi > make sure it is connect to your Router Wifi
2. Open “Best Media” app, connect via Search Room method (step 4 of method 1)
+ connect via Search Room:
– Open app > tap on “Disconnected” on the top left corner > enter camera screen > tap on “Search” icon (top right corner) to start searching available room > machine searches room > tap on “Connect” icon when the room# is showed up with the IP address.
+ Sync song lisst
– Tap on “Me” icon (lower right) > “Setting” > “Download” > tap on “Download” -> to sync song list with machine. (Put the device close to BM-4000 to get better signal. After sync, you can move far away).

OR

Step 3B – connect with APP – hotspot
1. Open smartphone /tablet setting > Wifi > tap on “BM-4000_XXXX”
2. If BM-4000_XXXX asks for password, enter “87654321” and tap “Join”
3. Open “Best Media” app, connect via Search Room method (step 4 of method 1)
+ connect via Search Room:
– Open app > tap on “Disconnected” on the top left corner > enter camera screen > tap on “Search” icon (top right corner) to start searching available room > machine searches room > tap on “Connect” icon when the room# is showed up with the IP address.
+ Sync song lisst
– Tap on “Me” icon (lower right) > “Setting” > “Download” > tap on “Download” -> to sync song list with machine.

*Change Bm-4000_XXXX password
1. Basic Setting > highlight “Wifi Set -> Router” > press “Enter”
2. Use L/R to choose Password: [OFF] / [97654321]
3. Select [87654321]: use “C” to delete number, enter new password
4. Press “Return” to save setting

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