BM-3000 Support

BM-3000 General Question – 常見問題

1. HDMI and AV Component

– BM-3000 supports both HDMI Audio and Video.

a.  NO sound from microphone if audio output is HDMI
Please note that the HDMI video and audio’s content are digital, while audio information (L/R) of AV component are analog. The audio from your microphone is also analog and therefore it cannot transfer the sound from microphone to the HDMI output. (refer to table below)

Output audio’s content Microphone
HDMI digital Cannot transfer sound through HDMI
AV Component analog analog, able to transfer sound

Please note that most of Karaoke Player’s HDMI in the market are the same.  The purpose of HDMI is providing better video quality, and sound because it is made for home theater, unfortunately it is not specified for singing. Therefore, we suggest customer to use AV in order for microphone successfully transfer your voice into the system. Thank You.

*We suggest customers to sing songs with a pair of speakers instead of directly connecting to TV because it may damage the TV’s speakers. For the best sound feedback, we suggest customers to get an mixing amplifier and speakers. If you have any question about speakers or amplifiers, please feel free to contact us. Thank you.



其實我們都建議客人不要用TV直接來唱卡拉OK。 因為這很容易傷害到TV的喇叭,而且麥克風的聲音透過TV都比較不穩定,您的聲音播出時可能會延遲。


其實很多已有家庭院系統的客人也遇到這個問題。 雖然他們的電影院有擴大器,不過那只是用來調歌曲音量。所以我們建議客人購買一台Mixer就可以唱歌了。

Short review on Why choose mixing amplifier?


2. Regarding “Service” & “KOD/ DVD” button

– The remote control is not broken. These two buttons are NOT applied to BM-3000. They are only for machine with DVD and KTV service. We are sorry for the inconvenience.
– “Service” button is for calling service in KTV Room. In fact, BM-3000 is just a home-used based Karaoke System.
– “KOD/DVD” button is for switching between Machine and DVD. However, BM-3000 doesn’t come with any DVD case.

3. Add Song Software

– Unfortunately, we do not have any add song software for BM-3000. We are sorry that it is our mistake of including that page in our Manual. However, you can simply plug an USB Flash Drive with your songs into BM-3000 and it will record your favorite songs into the system in just a few minutes.
For record by USB guideline  Chinese    English

4. iPad v.s 19″ Touch Monitor Comparison Chart

– Please contact us or our dealer for retail price. Thank You.

5. Change Language (System Set Up)

– Some customers are having difficult time to convert from Chinese back to English.
Please follow this simple guide to help you get back to your comfortable interface. Thank You.

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